A message from Steve Friend, Vision Credit Union CEO
These are extraordinary times. We know that during this
time of turmoil resulting from COVID-19, financial concerns are top of mind for many.
We want our members to know
two very important things:
Your money is safe.
Your deposits are 100% guaranteed by the Credit Union Deposit Guarantee Corporation. This means both the money you put in and the interest earned is safe and secure — up to any dollar amount.
We’re here for you.
If you’re directly impacted by COVID-19 and facing financial difficulties as a result, please reach out. Contact your local branch (via phone) to discuss financial relief options, including the deferral of mortgage, line of credit,
loan and car payments.
Sincerely,
Steve Friend
Chief Executive Officer, Vision Credit Union
Mobile Banking Solutions
Supporting our community means everything to us. During difficult times, our natural instinct is to come together. But, for now, the best thing we can do for each other is offer our support from a distance. That means limiting in-branch visits whenever possible.
Although our branches remain open, our focus is finding the best way to support our members while maintaining a safe and healthy space in-branch for our Vision team members. During this time, we can continue to be here for you in different ways:
Call us:
You can call your branch to connect with a member service representative with any questions you might have and we can best direct you from there. Use our branch locator
to find the phone number of your local branch.
Use our mobile app:
You can download our mobile app by searching "Vision Credit Union Ltd.” on the App Store and Google Play. Through the app, you can check your balance, pay bills, deposit funds, transfer funds, manage payments, and more.
Deposit your cheques remotely:
Using our app, you can deposit cheques by taking a photo (remote deposit capture).
Login to your online banking:
Many day-to-day banking services can be completed online, such as: checking your balance, paying bills, transferring funds, managing payments, and more. To login to online banking, please click here.
Pay your bills remotely:
You can pay bills online by logging into your online banking or using our mobile app. You can also set-up preauthorized bill payments, so that your specified bills are automatically paid each month.
Use our ATMs:
ATMs will remain open so that our members have access to automatic teller services, including cash withdrawal. Rest assured, we’re keeping our ATM surfaces sanitized through frequent and thorough cleaning.
Online Banking How To: Transfers and Statements
View Your eStatements
Transfer Money Between Accounts
Set Up and Use Me 2 Me Transfers
Send an Interac e-Transfer
Edit Your Interac e-Transfer Profile
Accept an Interac e-Transfer
Add, Delete, or Edit e-Transfer Recipient
Cancel an Interac e-Transfer
Online Banking How To: Account Settings and Security
Set Up a Memorized Account
Change YourAccess Code
Change Your Security Questions
How to Use Lock’N'Block
Online Banking How To: Bill Payments
How to Pay Your Bills Online
Deleting a Bill Payment
Add-Delete a Bill Payee
Online Banking How To: Alerts
How to Set Up Alerts
Change Your Alerts Contacts
How to Remove an Alert
The Latest News About Vision CU and COVID-19
The CESB provides emergency financial relief to students and recent graduates who are unable to work, or unable to find work, due to reasons related to COVID-19. It's also available for those who are working but making no more than $1,000 (before taxes) over the four-week period applied for.
Beth Elhard writes a heartfelt open letter to all the graduates who are missing out on prom dresses, suits, corsages, dates, speeches, awards and all the special events that go along with a graduation.
Nikki Wiart, a Castor farmer and florist, has been brightening the days of those in her community who need it most and she's doing it through flowers.
The Canada Emergency Business Account (CEBA) provides a $40,000 loan for eligible small business and not-for-profit organizations. This federal program is designed to help cover operating costs for organizations experiencing temporary revenue reductions.
It’s hard to think that anyone would take advantage of others during a global pandemic. Unfortunately, fraudsters view times of vulnerability as their ideal opportunity. From phone calls to emails to websites, scams of every variety have been popping up in relation to COVID-19.
Following the recommendations of Alberta Health and the Government of Canada, we ask that our members please limit in-person visits to our branches. Although our branches remain open, we request that members only come in if absolutely necessary. Please call us first if you’re unsure whether your request requires an in-branch visit.
At Vision Credit Union, the well-being of our members is a priority. We understand that during this time of economic turmoil resulting from COVID-19, there will be financial impact due to business slowdown, reduced hours, or even layoffs.
At Vision Credit Union, we take the safety and health of our members seriously. With the Coronavirus disease (COVID-19) being top of mind for many, we’d like to take this opportunity to reassure you that we’re taking steps to ensure that you, as well as your money, will remain safe in the event of an outbreak in any one of our communities.
