Are you ready to make the switch?

Legacy Encompass members can login to the Vision digital banking platform on March 20, 2023.

Vision Credit Union's online and mobile banking platforms will be down for all members from 4 pm on March 17 until 8 am March 20 as we prepare for the transition of legacy Encompass members. 

Sending and requesting Interac e-Transfers will be unavailable on March 16 and 17. You will be able to accept an e-Transfer until 4 p.m. on March 17.

After 4pm on March 17th, e-Transfers will be down until Monday, March 20 at 8 a.m.

E-transfers received during the disruption period can be accepted on Monday, March 20th after signing into Vision's online banking and setting up your Interac e-transfer profile.

Yes. ATM and point-of-sale transactions should not be impacted. We suggest also having alternate forms of payment available, such as cash or credit cards.

Yes. You’ll need to delete your current app and download the Vision Credit Union app from the App Store or Google Play Store.

Yes. You’ll need to delete your current app and download the Vision Credit Union app from the App Store.

No. The website and online banking platform is optimized for tablets, so you won’t need an app for your Android tablet.  Simply access visioncu.ca using your choice of browser on your tablet.

No. You will need to set these up after logging in to the platform for the first time.

Yes. e-Transfer recipient lists WILL NOT transfer. Make a note of your active recipients so that you can add them to the Vision online banking platform.

No. You will need to create a username. This username can be the same as your username from ENCU, as long as it isn’t already taken at the time when you first login. 

YES. E-Statements will be available within a short period of time.

Regular bill payees and history will migrate over.

Historical CRA payments WILL NOT migrate over. If needed, record past payments.

Legacy Encompass members can login to the Vision digital banking platform on March 20, 2023.

Vision Credit Union's online and mobile banking platforms will be down for all members from March 17-19 as we prepare for the transition of legacy Encompass members. We will provide additional details regarding timing closer to the date.

Sending and requesting Interac e-Transfers will be unavailable on March 16 and 17. You will be able to accept an e-Transfer until 4 p.m. on March 17.

After 4pm on March 17th, e-Transfers will be down until Monday, March 20 at 8 a.m.

E-transfers received during the disruption period can be accepted on Monday, March 20th after signing into Vision's online banking and setting up your Interac e-transfer profile.

Yes. ATM and point-of-purchase transactions should not be impacted. We suggest also having alternate forms of payment available, such as cash or credit cards..

Yes. You’ll need to delete your current app and download the Vision Credit Union app from the App Store or Google Play Store.

No. The website and online banking platform is optimized for tablets, so you won’t need an app for your Android tablet.  Simply access visioncu.ca using your choice of browser on your tablet.

Yes. You’ll need to delete your current app and download the Vision Credit Union app from the App Store.

No. You will need to set these up after logging in to the platform for the first time.

Yes. e-Transfer recipient lists WILL NOT transfer. Make a note of your active recipients so that you can add them to the Vision online banking platform.

No. You will need to create a username. This username can be the same as your username from ENCU, as long as it isn’t already taken at the time when you first login. 

YES. E-Statements will be available within a short period of time.

Historical CRA payments WILL NOT migrate over. If needed, record past payments.